I. OUR COMMITMENT TO PRIVACY
II. THE INFORMATION WE COLLECT
The Thornwell Site is intended to provide information and a positive donor experience without requiring you to submit any more Personally Identifiable Information (“PII”) than is necessary to use the Site effectively. We do not require you to register or submit PII in order to visit the Site. Some activities on the Site can be performed without providing PII. When we ask for PII to, for instance, make a donation, we will not require anyone to disclose more PII than we believe is reasonably necessary to participate in the activity. We collect the following categories of information from you.
A. Personally Identifiable Information Collected from Individuals
- PII you provide about yourself when you send us an email or Contact Us.
- PII you provide about yourself anywhere on the Site. For example, if you use any third party platforms, such as Facebook or Twitter, to share information about yourself on the Site, we collect that information.
You can choose not to provide us with certain PII, but then you may not be able to take advantage of all of the services offered on the Site.
B. Passive Gathering of Information Electronically
During the course of any visit to the Site, the pages you see, along with something called “cookies,” are downloaded to your computer. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. These cookies do not contain or collect any PII, but they do enable us to provide features such as personalization. Most web browsers automatically accept cookies, but you usually can change your browser to limit or prevent cookies. Cookies in themselves do not personally identify the individual user, but rather the computer that is being used to access the Site. You may have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. Different browsers may address cookies differently. If you set your browser to not accept cookies, it may result in certain personalized services not being provided to you when you use that computer.
2. Web Beacons
A web beacon is a transparent image file. Web beacons enable Thornwell to track website usage information, such as the number of times a given web page has been viewed. Web beacons are invisible to you and (unlike cookies) are not placed on your computer. They may be used in association with cookies to understand how visitors interact with the pages and content on the pages of the Site.
Web beacons also may be used to track whether you have opened an HTML email. When the email is opened, a part of the code that makes up the HTML page calls a web server to load the web beacon that then generates a record showing that the email has been viewed. Web Beacons may also recognize when the email was opened, how many times it was forwarded and which URL’s (links within the email) were clicked.
Thornwell does not use web beacons to collect or otherwise record any type of PII provided by or about any User.
III. HOW WE USE INFORMATION
When you provide us with your PII, we may use such information for a number of purposes, including:
- To facilitate communication between Thornwell and you including, without limitation, responding to your questions or comments or sending emails concerning our programs;
- To process donations.
IV. DISCLOSURE OF INFORMATION TO THIRD PARTIES
Thornwell may give, share, sell or trade your PII to or with any third parties under the following circumstances:
Fulfillment of Services
We may retain other companies and individuals to perform certain functions on our behalf. Examples include, but are not limited to, companies and individuals who: (i) process donations; (ii) conduct surveys; (iii) provide customer support, web hosting, internet service, and data analysis. Such third parties may be provided with access to PII needed to perform their functions but may not use such information for any other purpose.
Compliance with Law and Fraud Protection
V. CREDIT CARD INFORMATION
Donations through the Network for Good giving system are made to a nonprofit, donor advised fund, which will distribute your donation. Network for Good respects and protects your privacy and will never sell, trade or rent your personal information to other individuals or companies. The information that you provide is used only to complete your donation.
Network for Good uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible and protect against the loss, misuse and alteration of the information under our control. Network for Good helps to protect your information by working with partners that provide a secure and safe environment for credit card donations. All information is stored in a secure database.
Greater Giving is in compliance with the Payment Card Industry (PCI) Data Security Standard. Since we process credit card transactions for our clients and their donors, ensuring the privacy and security of your information is an integral part of Greater Giving’s services and is the top priority for our operations.
VI. IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION
A. Data Security
We maintain a variety of commercially reasonable safeguards designed to protect your PII from unauthorized access and disclosure. For example, we use industry accepted tools and techniques to protect against unauthorized access to our systems.
You should be aware, however, that Thornwell has no control over the security of other websites on the Internet that you might visit even when a link may appear to those websites from our Site. If you share your computer or use a computer that is accessed by the general public, remember to sign off and close your browser window when you have finished your session. This will help to ensure that others cannot access your PII.
We want you to feel confident using the Site. However, no system can be completely secure. Therefore, although we take commercially reasonable steps to secure your information, we do not promise, and you should not expect, that your PII, searches or other communications always will remain secure. In the event of a breach of the confidentiality or security of your PII, we will notify you if reasonably possible and as reasonably necessary so that you can take appropriate protective steps. We may notify you under such circumstances using the email address(es) we have on record for you. You should also take care with how you handle and disclose your PII. Please refer to the Federal Trade Commission’s Web site for information about how to protect yourself against identity theft.
The Site is not intended for persons under the age of 13. Thornwell does not knowingly collect information from any person under the age of 13. If Thornwell becomes aware that any person submitting information to the Site is under the age of 13, we will attempt to delete the account and any related information as soon as possible. We require that only persons 13 years of age or older use the Site. By using the Site, you hereby represent that you are at least 13 years old.
D. Contacting Us
E. Users From Outside the United States
F. No Rights of Third Parties
Effective January 15, 2014